What we do, in detail.
Six disciplines, one accountable team. Pick a discipline to see exactly what's included, how long it takes, what it costs, and what you own at the end.
Custom systems for how you actually operate.
When off-the-shelf almost fits, the gap is where your margin goes. We build the bespoke systems, integrations and automations that remove the spreadsheets, the double entry and the person whose whole job is copying data between two tools.
Process mapping comes before code, so we cut scope rather than corners — and everything ships with monitoring, runbooks and a migration you can rehearse.
What's included
Every engagement in this discipline ships with all six. Nothing here is an upsell.
We sit with the people doing the work and map reality, not the org chart's version of it.
ERP, CRM, payments, carriers — with retries, idempotency and real error handling.
The repetitive steps removed, with an audit trail so finance and ops still trust the numbers.
Data moved in a rehearsed, reversible cutover — usually on a weekend, always with a rollback.
Cloud, CI/CD, backups and monitoring set up properly and documented, in your accounts.
SLA-backed support after launch, or a handover package if you would rather run it yourself.
How a Custom software engagement runs
Process mapping, data audit, integration inventory. We cut scope here, not corners later.
Data model, permissions, and the interface for the people who use it all day.
Cycles with demos, migrations rehearsed, tests where failure would actually cost you.
Monitoring, SLA support and documentation — or a clean handover to your in-house team.
Custom software — indicative pricing
Ranges, not quotes. The number you sign comes out of discovery and does not move unless you change scope.
Palmetto — operations backbone
Replaced four disconnected tools and a folder of macros with one system covering quoting, scheduling, field reporting and invoicing — migrated over a single weekend.
We stopped arguing about whose spreadsheet was right. That alone changed how the leadership team spends its Mondays.
Send the problem, not the spec. We'll tell you which discipline actually solves it — sometimes it's none of them.
Ask us →Custom software,
answered straight.
Switch discipline above and these change with it.
It is the normal case. We profile it early, agree what gets cleaned versus archived, and rehearse the migration at least twice before the real cutover — with a rollback path every time.
Usually yes. If the vendor has an API we use it properly; if not, we find a supported path and tell you plainly what it will and will not do.
Your choice: our SLA-backed support, your team with our documentation and a handover period, or a hybrid where we stay on for the hard parts only.
Tell us what
you're building.
Send the brief — even a rough one. You'll get a written response within one business day with a ballpark range, a suggested shape for the project and the honest version of what it will take.